Date: 5/17/13
Title: Earn
More Tips on Your Very Next Shift . . . Even if You’re a Bad Waiter!
Author: Steve DiGioia
ISBN 13: 978-0989070201
Pages: 82
Publisher: Steve DiGioia
Cover: Paperback
Rating: 4 Stars
I found this book humorous and
enlightening. I’m not a waiter, however, I eat out all the
time and often complain
of bad service received from unqualified, untrained and uncaring waiters and
waitresses.
Although I believe many of the tips in this
book will work on the average customer, many would not work on me. However, I
think many waiters and waitresses should read this book, because I do believe
that some, the really, really bad ones might stand a chance and receive an
actual tip or a larger one.
I like the various scenarios the author
gives in each chapter and the things a waiter or waitress should never do, like
never refer to a customer’s gender or age, and my favorite that says if you
cannot relate to a customer in a professional manner, then this business may
not be for you. Kudos to Steve. Thank you for giving waiters and waitress
valuable tools to make my restaurant experience a better one that will
ultimately put more money in their pockets.
Literary Wonders
received a free copy of this book from Steve DiGioia for our honest review. The
opinions expressed here are our reviewers own.