Date: 12/15/12
Title: It’s My Company Too!: How Entangled
Companies Move Beyond Employee
Engagement for Remarkable Results
Author: Thompson,
Kenneth; Benedetto, Ramon; Walter, Thomas; Meyer Molly
ISBN 13: 978-1608323968
Pages: 280
Publisher: Greenleaf
Book Group
Cover: Electronic
Galley
Rating: 4 Stars
I found
this book to be refreshing especially since we seem to live in a world where
corporate employees are nothing more than scripted robots. I currently own my
own business, but can remember the days before corporate greed had come out of
the shadows and into the forefront of successful business. I worked for
businesses like Charles Schwab, West Capital and Household Financial. In the beginning,
all were large companies that put employees first. I have not worked for Schwab
since the late 90s, but West Capital was eventually bought out by Midland and
now another company, and Household Finance was bought out by HSBC Finance, who
as of late has received bad exposure in the press. In the case of both
Household and West Capital, the companies made drastic changes after their
acquisitions. Companies who made their
employees feel “at home’ and had once awarded and showed their employees
appreciation were now replaced by “one-size-fits-all” scripts and bottom line
ultimatums.
It’s
admirable that John Stack knew the value of engaging and “entangling’
employees. I believe that one of the many reasons companies fail today is
because they seem to forget about the happiness of their employees. They fail
to remember that without employees, their companies would not exist. If
employees do not feel that they have anything vested in the company or if their
company devalues them, they are not going to put their best foot forward.
Companies will find more unhappy employees, which will, in the long run, kill
their bottom line. Unhappy employees may steal from their unappreciative
company, or they may call in with more sick days, or give terrible customer
service. When a company invests in an employee’s
best interest by providing skill and developmental training and implements
trust and values, what they are doing in essence is creating a better, more
successful company.
I recommend
this book especially for small business owners and entrepreneurs, but I also
challenge large corporations to implement the advice given in this book. I
think once we start producing happy employees, we will do what it takes to
produce happy customers, which in turn, will help a company’s bottom line. This
book is an excellent blueprint for business success.
